Crowning the Customer

Crowning the Customer

Author: Sen. Feargal Quinn

Publisher: The O'Brien Press

ISBN: 9781847174505

Category: Business & Economics

Page: 160

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How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style. He explains: The 'Boomerang Principle' (bringing the customer back) How to get the feel of the market place How to listen effectively to the customer Customer panels Why you should increase the number of complaints How to introduce fun and surprise into business. An essential handbook for managers, company directors, employees and students.
Crowning the Customer
Language: en
Pages: 160
Authors: Sen. Feargal Quinn
Categories: Business & Economics
Type: BOOK - Published: 2012-09-14 - Publisher: The O'Brien Press

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style. He explains: The 'Boomerang Principle' (bringing the customer back)
Creating Customer Loyalty
Language: en
Pages: 264
Authors: Chris Daffy
Categories: Business & Economics
Type: BOOK - Published: 2019-04-03 - Publisher: Kogan Page Publishers

Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements
How to Succeed at Retail
Language: en
Pages: 224
Authors: Keith Lincoln, Lars Thomassen
Categories: Business & Economics
Type: BOOK - Published: 2007 - Publisher: Kogan Page Publishers

Who are the world's best retail brands? Is there a formula for success you can learn from?How to Succeed at Retail helps you find the key factors that will make you successful. Building on the process introduced in the international bestseller Retailization, it begins by encouraging you to become 'retail
The Intention Economy
Language: en
Pages: 318
Authors: Doc Searls
Categories: Business & Economics
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Describes an economy driven by consumer intent, where vendors must respond to the actual intentions of customers instead of vying for the attention of many.
52 Terrific Retail Tips
Language: en
Pages: 100
Authors: Jurek Leon
Categories: Customer services
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